Privacy Policy

Introduction

At OmaniBiz, we respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

This privacy policy was last updated on May 15, 2024.

1. Data We Collect

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

1.1 Information You Provide to Us

• Identity Data: Includes first name, last name, username or similar identifier, title.
• Contact Data: Includes billing address, delivery address, email address, and telephone numbers.
• Financial Data: Includes payment card details (processed securely through our payment processors).
• Transaction Data: Includes details about payments to and from you and other details of products and services you have purchased from us.
• Profile Data: Includes your username and password, purchases or orders made by you, your preferences, feedback, and survey responses.
• Business Information: Company name, position, industry sector, and business requirements when relevant to our products and services.

1.2 Information We Automatically Collect

• Technical Data: Includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
• Usage Data: Includes information about how you use our website, products, and services, including page views, navigation paths, time spent on pages, and other usage patterns.

1.3 Information From Third Parties

• Marketing and Communications Data: Includes your preferences in receiving marketing from us and our third parties and your communication preferences.
• Social Media Data: Information you choose to share with us when you connect with our social media accounts.

2. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

2.1 Provision of Services

• To process and deliver your order including managing payments, fees, and charges
• To provide you with the products, services, and information you request from us
• To fulfill our obligations arising from any contracts entered into between you and us
• To manage your account and provide customer support

2.2 Business Operations

• To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data)
• To improve our website, products/services, marketing, and customer relationships and experiences
• To detect and prevent fraudulent transactions and other illegal activities

2.3 Marketing and Communication

• To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you
• To send you updates, newsletters, and marketing communications about products and services we offer (only when you have given your consent)
• To invite you to participate in surveys or provide feedback

We will always obtain explicit consent before using your personal data for marketing purposes. You can opt out of receiving marketing communications at any time by following the unsubscribe links in any marketing message or by contacting us directly.

3. Your Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data. You have the right to:

• Request access to your personal data (commonly known as a "data subject access request").
• Request correction of the personal data that we hold about you.
• Request erasure of your personal data under certain conditions.
• Object to processing of your personal data in certain circumstances.
• Request restriction of processing of your personal data in certain circumstances.
• Request the transfer of your personal data to you or to a third party.
• Withdraw consent at any time where we are relying on consent to process your personal data.

If you wish to exercise any of these rights, please contact us using the details provided in the Contact Information section below.

3.1 No Fee Usually Required

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive. Alternatively, we could refuse to comply with your request in these circumstances.

3.2 Time Limit to Respond

We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

4. Cookie Policy

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

4.1 What Are Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to the owners of the site.

4.2 Types of Cookies We Use

• Essential Cookies: Required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart, or make use of e-billing services.
• Analytical/Performance Cookies: Allow us to recognize and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
• Functionality Cookies: Used to recognize you when you return to our website. This enables us to personalize our content for you, greet you by name, and remember your preferences (for example, your choice of language or region).
• Targeting Cookies: Record your visit to our website, the pages you have visited, and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests.

4.3 Managing Cookies

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

Our cookie notice provides options to customize your cookie preferences at any time.

5. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

6. Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting, or other requirements.

7. Third-Party Links

This website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.

8. Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our privacy policy.

9. Contact Information

If you have any questions about this privacy policy or our privacy practices, please contact us:

You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.